Middle East & Africa Communications Platform as a Service (CPaaS) Market Research Report 2023-2028: Industry Expected to Grow Approx. 20.47% CAGR

In-Depth Analysis of the Middle East & Africa Communications Platform as a Service (CPaaS) Market: 2023-2028 Forecasts

Latest Market Study report by MarkNtel Advisors: Market Research Company, “Middle East & Africa Communications Platform as a Service (CPaaS) Market By Services (Professional Services, Managed Services), By Communication Channels (Outbound Voice Calls, Inbound Call Routing, SMS, Multimedia and Video Messaging, Others), By Enterprise Size (Small and Medium Scale Enterprise, Large Scale Enterprise)” and other forecast 2023-28”.

This report offers a detailed examination of pivotal aspects including market Size, growth factor, drivers of expansion, encompassed segments, and the pivotal role played by industry leaders.

Insight into the Middle East & Africa Communications Platform as a Service (CPaaS) Market

The Middle East & Africa Communications Platform as a Service (CPaaS) Market is projected to grow at a CAGR of around 20.47% during the forecast period, i.e., 2023-28.

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Report Coverage & Detailed Breakdown

  • Forecast Period: 2023 to 2028.
  • Base Year: 2022
  • CAGR: 20.47%

Segmentation Analysis: Middle East & Africa Communications Platform as a Service (CPaaS) Market

By Services

  • Professional Services
    • Integration & Implementation
    • Technical support
    • Consulting
    • Support & Maintenance
    • Others
  • Managed Services
    • Hosting services
    • Managed Communication Services
    • Others

By Communication Channels

  • Outbound Voice Calls
  • Inbound Call Routing
  • SMS
  • Multimedia and Video Messaging
  • Others (Social Media Messaging, Number Masking, WebRTC-based Calling, etc.)

Among them, SMS held a considerable share of the market in the historical period, and the scenario is expected to be the same during the forecast period as well.

By Enterprise Size

  • Small and Medium Scale Enterprise
  • Large Scale Enterprise

By End User

  • Healthcare
  • E-commerce and Retail
  • IT and Telecom
  • BFSI
  • Hospitality
  • Others (Media & Entertainment, Manufacturing, etc.)

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Regional/ Countries Insight:

  • UAE
  • Saudi Arabia
  • Qatar
  • Israel
  • Pakistan
  • Turkey
  • Others

The market in the UAE is expected to grow rapidly in the coming years, driven by the increasing adoption of cloud-based solutions & the growing demand for real-time communication & collaboration tools.

Middle East & Africa Communications Platform as a Service (CPaaS) Market Players Analysis

Thorough analysis spotlighting key players in the Middle East & Africa Communications Platform as a Service (CPaaS) market, elucidating their strategies and competitive positioning.

  • Infobip
  • RouteSms Solutions FZE
  • com
  • Telesign Corporation
  • Unifonic Inc.
  • Ericsson (Vonage)
  • Telestax
  • Kandy Communications LLC
  • Karix Mobile Private Limited
  • Twilio
  • CometChat
  • Others

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Key Stakeholder Benefits

  • Informed Decision-Making: Empowering stakeholders with comprehensive market insights for strategic decision-making.
  • Strategic Planning: Equipping stakeholders with strategic reports to navigate market entry, product development, and competitive strategies.
  • Market Sizing & Forecasting: Providing accurate data for informed investment decisions and resource allocation.
  • Competitive Benchmarking: Facilitating performance assessment against industry peers and capitalizing on strengths.
  • Identifying Investment Opportunities: Enabling stakeholders to spot lucrative investment prospects and maintain a competitive edge.

About Us

MarkNtel Advisors is a leading consulting, data analytics, and market research firm that provides an extensive range of strategic reports on diverse industry verticals. We being a qualitative & quantitative research company, strive to deliver data to a substantial & varied client base, including multinational corporations, financial institutions, governments, and individuals, among others.

We have our existence across the market for many years and have conducted multi-industry research across 80+ countries, spreading our reach across numerous regions like America, Asia-Pacific, Europe, the Middle East & Africa, etc., and many countries across the regional scale, namely, the US, India, the Netherlands, Saudi Arabia, the UAE, Brazil, and several others.

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