IT Service Management (ITSM) Market’s USD 9.98 billion Valuation in 2023 Propels it towards a 17% CAGR Triumph in the Coming Years

In-Depth Analysis of the Global IT Service Management (ITSM) Market: 2024-2030 Forecasts

Latest Market Study report by MarkNtel Advisors: Market Research Company, “Global IT Service Management (ITSM) Market By Organization Size (Large Enterprises, SMEs), By Deployment Model (On-premises, Cloud)” and other forecast 2024-30”.

This report offers a detailed examination of pivotal aspects including market Size, growth factor, drivers of expansion, encompassed segments, and the pivotal role played by industry leaders.

Insight into the Global IT Service Management (ITSM) Market

The Global IT Service Management (ITSM) Market size was valued at around USD 9.98 billion in 2023 and is estimated to grow at a CAGR of about 17% during the forecast period, i.e., 2024-2030.

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Report Coverage & Detailed Breakdown

  • Forecast Period: 2024 to 2030.
  • Base Year: 2023
  • Market Size in 2023: USD 9.98 billion.
  • CAGR17%

Segmentation Analysis: IT Service Management (ITSM) Market

By Offering

  • Solutions- Market Size & Forecast 2019-2030, (USD Million)
    • Service Portfolio Management- Market Size & Forecast 2019-2030, (USD Million)
      • Service Catalogue Management- Market Size & Forecast 2019-2030, (USD Million)
      • Service Pipeline Management- Market Size & Forecast 2019-2030, (USD Million)
      • Demand Management- Market Size & Forecast 2019-2030, (USD Million)
      • Others- Market Size & Forecast 2019-2030, (USD Million)
    • Configuration & Change Management- Market Size & Forecast 2019-2030, (USD Million)
      • Configuration Management Database- Market Size & Forecast 2019-2030, (USD Million)
      • Change Control- Market Size & Forecast 2019-2030, (USD Million)
      • Version Control- Market Size & Forecast 2019-2030, (USD Million)
      • Others- Market Size & Forecast 2019-2030, (USD Million)
    • Service Desk Software- Market Size & Forecast 2019-2030, (USD Million)
      • Incident Management- Market Size & Forecast 2019-2030, (USD Million)
      • Problem Management- Market Size & Forecast 2019-2030, (USD Million)
      • Service Request Management- Market Size & Forecast 2019-2030, (USD Million)
      • Knowledge Base- Market Size & Forecast 2019-2030, (USD Million)
      • Others- Market Size & Forecast 2019-2030, (USD Million)
    • Operations & Performance Management- Market Size & Forecast 2019-2030, (USD Million)
      • Performance Monitoring- Market Size & Forecast 2019-2030, (USD Million)
      • Capacity Management- Market Size & Forecast 2019-2030, (USD Million)
      • Event Management- Market Size & Forecast 2019-2030, (USD Million)
      • Others- Market Size & Forecast 2019-2030, (USD Million)
    • Dashboard, Reporting & Analytics- Market Size & Forecast 2019-2030, (USD Million)
  • Services- Market Size & Forecast 2019-2030, (USD Million)
    • Managed Services- Market Size & Forecast 2019-2030, (USD Million)
    • Professional Services- Market Size & Forecast 2019-2030, (USD Million)
      • Consulting- Market Size & Forecast 2019-2030, (USD Million)
      • Integration & Implementation- Market Size & Forecast 2019-2030, (USD Million)
      • Training, Support & Maintenance- Market Size & Forecast 2019-2030, (USD Million)

Operations & Performance Management is expected to dominate the ITSM Market by capturing the largest share during 2024-30.

By Organization Size

  • Large Enterprises- Market Size & Forecast 2019-2030, (USD Million)
  • SMEs- Market Size & Forecast 2019-2030, (USD Million)

By Deployment Model

  • On-premises- Market Size & Forecast 2019-2030, (USD Million)
  • Cloud- Market Size & Forecast 2019-2030, (USD Million)

By Vertical

  • BFSI- Market Size & Forecast 2019-2030, (USD Million)
    • Transaction Processing- Market Size & Forecast 2019-2030, (USD Million)
    • Security Management- Market Size & Forecast 2019-2030, (USD Million)
    • Compliance Management- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Telecommunications- Market Size & Forecast 2019-2030, (USD Million)
    • Network Management- Market Size & Forecast 2019-2030, (USD Million)
    • Service Provisioning- Market Size & Forecast 2019-2030, (USD Million)
    • Incident Management- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • IT/ITes- Market Size & Forecast 2019-2030, (USD Million)
    • Service Desk Support- Market Size & Forecast 2019-2030, (USD Million)
    • Change Management- Market Size & Forecast 2019-2030, (USD Million)
    • Application Development & Maintenance- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Government & Public Sector- Market Size & Forecast 2019-2030, (USD Million)
    • eGovernment Services- Market Size & Forecast 2019-2030, (USD Million)
    • IT Infrastructure Management- Market Size & Forecast 2019-2030, (USD Million)
    • Security & Compliance- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Retail & Consumer Goods- Market Size & Forecast 2019-2030, (USD Million)
    • eCommerce Platform Management- Market Size & Forecast 2019-2030, (USD Million)
    • Inventory Management Systems- Market Size & Forecast 2019-2030, (USD Million)
    • Customer Support- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Manufacturing- Market Size & Forecast 2019-2030, (USD Million)
    • Manufacturing Execution Systems (MESs)- Market Size & Forecast 2019-2030, (USD Million)
    • Supply Chain Management- Market Size & Forecast 2019-2030, (USD Million)
    • Quality Control Systems- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Energy & Utilities- Market Size & Forecast 2019-2030, (USD Million)
    • Smart Grid Management- Market Size & Forecast 2019-2030, (USD Million)
    • SCADA Systems- Market Size & Forecast 2019-2030, (USD Million)
    • Asset Management- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Media & Entertainment- Market Size & Forecast 2019-2030, (USD Million)
    • Content Management Systems (CMSs)- Market Size & Forecast 2019-2030, (USD Million)
    • Digital Rights Management (DRM)- Market Size & Forecast 2019-2030, (USD Million)
    • Broadcasting Systems- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Healthcare- Market Size & Forecast 2019-2030, (USD Million)
    • Electronic Health Records (EHRs)- Market Size & Forecast 2019-2030, (USD Million)
    • Healthcare IT Systems Management- Market Size & Forecast 2019-2030, (USD Million)
    • Patient Care Applications- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Education- Market Size & Forecast 2019-2030, (USD Million)
    • Learning Management Systems (LMSs)- Market Size & Forecast 2019-2030, (USD Million)
    • Student Information Systems (SISs)- Market Size & Forecast 2019-2030, (USD Million)
    • Campus IT Infrastructure- Market Size & Forecast 2019-2030, (USD Million)
    • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)

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Regional/ Countries Insight:

  • North America
  • South America
  • Europe
  • The Middle East & Africa
  • Asia-Pacific

As more businesses implement digital tactics and move towards cloud-oriented options, it’s projected that North America would hold the largest share of the IT Service Management (ITSM) Market through 2030.

IT Service Management (ITSM) Market Players Analysis

Thorough analysis spotlighting key players in the global IT Service Management (ITSM) market, elucidating their strategies and competitive positioning.

  • IBM
  • Honeywell
  • 3M
  • Hexagon AB
  • Appian
  • Microsoft
  • Bosch
  • Cority
  • Wolters Kluwer
  • Intelex
  • HCL Technologies
  • Amazon Web Services
  • Hitachi Solutions
  • Vector Solutions
  • HIS
  • others

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Key Stakeholder Benefits

  • Informed Decision-Making: Empowering stakeholders with comprehensive market insights for strategic decision-making.
  • Strategic Planning: Equipping stakeholders with strategic reports to navigate market entry, product development, and competitive strategies.
  • Market Sizing & Forecasting: Providing accurate data for informed investment decisions and resource allocation.
  • Competitive Benchmarking: Facilitating performance assessment against industry peers and capitalizing on strengths.
  • Identifying Investment Opportunities: Enabling stakeholders to spot lucrative investment prospects and maintain a competitive edge.

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